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Frequently Asked Questions

[vc_row][vc_column][vc_toggle title=”Q. What do you charge for your Graphic design services?” style=”round_outline” color=”juicy_pink” css_animation=”flipInX”]Art Studio has different packages for logos, website, stationery, graphic design and animated videos. Aesthetic Circle charges on basis of your selected package. Each project is charged 100% up front to start with the project. You can get more details about our pricing by visiting the pricing page. Great News is; we are offering exclusive discounts if you place an order on Fiverr.com[/vc_toggle][vc_toggle title=”Q. How long does it take for you to design my order?” style=”round_outline” color=”juicy_pink” css_animation=”flipInX”]Art Studio ensures to deliver in best possible time Art Studio  guarantees in our packages. If you do not receive any response in the given time period, please contact our customer support. Click here to see how the process goes.[/vc_toggle][vc_toggle title=”Q. What if I’m not satisfied with the draft ideas presented?” style=”round_outline” color=”juicy_pink” css_animation=”flipInX”]You can contact our customer support 24X7 if you are not satisfied with our design. Art Studio  can amend and send you a re-design concept until 100% satisfaction. We offer a Money Back Guarantee to our customer on non-satisfaction.

Modification or re-design can be done according to the package you selected.[/vc_toggle][vc_toggle title=”Q. What are the payment methods?” style=”round_outline” color=”juicy_pink” css_animation=”flipInX”]Customers can pay via any of the following methods:

  • Visa/Master, Credit Cards
  • Western Union
  • EasyPaisa, JazzCash (only for Pakistan)
  • Bank Cheque
  • Money Gram

[/vc_toggle][vc_toggle title=”Q. What are the formats will I receive in my final files?” style=”round_outline” color=”juicy_pink” css_animation=”flipInX”]Art Studio will be providing the following files depending on your chosen package.

  • Logo: JPG, PNG, EPS, AI, PSD, ICON, PDF
  • Stationery: JPG, EPS, AI, PSD, DOC, PDF
  • Website: JPG, PSD, HTML
  • Brochure: JPG, AI, PDF, TIFF, PSD
  • Animation: SWF, FLV, MOV, MP4, AVI

[/vc_toggle][vc_toggle title=”Q. How will I receive my final files? Is CD delivery available?” style=”round_outline” color=”juicy_pink” css_animation=”flipInX”]You can always download from our Mediafire Online Storage. You will get an e-mail link, from anywhere and download your ordered file whether it is logo or video.[/vc_toggle][vc_toggle title=”Q. Who has the copyrights of the final designs?” style=”round_outline” color=”juicy_pink” css_animation=”flipInX”]Art Studio will provide complete ownership and copyrights to the customer for the designs when the product is delivered. Before the finalization of the project, the ownership and copyrights will be held by Art Studio.[/vc_toggle][vc_toggle title=”Q. Can I submit my own ideas for my Designs?” style=”round_outline” color=”juicy_pink” css_animation=”flipInX”]Yes. You are welcome to send in your ideas and our team of designers will incorporate those in your Design. You can submit your ideas in your creative brief while placing the order.[/vc_toggle][vc_toggle title=”Q. Is there an additional charge for a multi-colored Graphics? Are there any hidden charges at all?” style=”round_outline” color=”juicy_pink” css_animation=”flipInX”]No! There are no additional charges for the multi-colored logo. No matter how many colors you wish to use in your design. Art Studio has satisfied the client’s portfolio having logos in multi colors and we never charge based on any color selection. Also, there are no hidden charges apart from package price and the package price is the final price, no strings attached.[/vc_toggle][vc_toggle title=”Q. Can you redo / improve my existing company logo, Design, or website?” style=”round_outline” color=”juicy_pink” css_animation=”flipInX”]Yeah! Art Studio has a separate redesign package for customers. When you show us your current Graphic or website. Our creative director analyzes it according to your need and totally revamps the old design after making improvements in that.[/vc_toggle][vc_toggle title=”Q. Do you do business cards & letterhead design?” style=”round_outline” color=”juicy_pink” css_animation=”flipInX”]Business Cards, letterheads and envelope designing comes under stationery designing, yes Art Studio do design stationery and all kind of Graphic Design i.e Brochure, Flyer, Product Packaging, label Design, Marketing Kit, Print Ad and a lot of creations.[/vc_toggle][vc_toggle title=”Q. Do I have the freedom to edit my business cards and stationery?” style=”round_outline” color=”juicy_pink” css_animation=”flipInX”]Definitely. You can either change or edit the size or design of your business card and other stationery items via using Adobe Illustrator or Corel Draw. Art Studio provides the final file sin multiple formats allowing you to change the design as your need.[/vc_toggle][vc_toggle title=”Q. What is a Content Management System (CMS) based website?” style=”round_outline” color=”juicy_pink” css_animation=”flipInX”]Content Management System allows you to create a website where you can change, edit or manage the content of the website on your own. You’re allowed to edit or replace the pictures on the website even without creating a new page, sometimes. No programming knowledge is required to get the hold of CMS based websites.[/vc_toggle][vc_toggle title=”Q. What is E–Commerce website?” style=”round_outline” color=”juicy_pink” css_animation=”flipInX”]E-Commerce offers you the power to sell or buy products online. Art Studio create basic as well as extended E-Commerce websites to facilitate your business. Basic E-Commerce is where you get to display only a few products and services online with a simple check out option. While in an extended E-Commerce option, a complete solution is provided for your online store.[/vc_toggle][vc_toggle title=”Q. Is domain registration and hosting services being provided in your packages?” style=”round_outline” color=”juicy_pink” css_animation=”flipInX”]Yes, Art Studio offers domain registration and hosting services to our customers. All of our packages include free domain registration. The time duration for hosting services differ in every package from 6 months hosting to 12 months hosting as well.[/vc_toggle][vc_toggle title=”Q. What is the benefit for explanation animation?” style=”round_outline” color=”juicy_pink” css_animation=”flipInX”]Explanation Animation allows you to embed the video on your site helping your brand to boost sales. It will build your brand resulting in great social activity.[/vc_toggle][vc_toggle title=”Q. Can I choose my own voice – over talent?” style=”round_outline” color=”juicy_pink” css_animation=”flipInX”]It is advised that you use our own voice – over talents as they’re more experienced and well versed in different languages. Art Studio will provide you with several voice samples – including both male and female – for you to choose the most appropriate one for your video.[/vc_toggle][vc_toggle title=”Q. Can the video be ordered in multiple languages?” style=”round_outline” color=”juicy_pink” css_animation=”flipInX”]Yes, the video can be ordered in multiple languages’ but it will take approximately three weeks to complete it because its translation of the voice-over text, recording of the narration and the editing adjustment of the video is a critical stage. Also, the charges would be extra for this depending on the style of the video.[/vc_toggle][vc_toggle title=”Q. Who hosts the video?” style=”round_outline” color=”juicy_pink” css_animation=”flipInX”]Two options are available for hosting your video; first is Art Studio host it on our channels i.e. YouTube or Vimeo which will help us reach potential clients. Second is, you can host the video on your website if you’ve the storage space.[/vc_toggle][/vc_column][/vc_row]

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